Tax department employees from the New York State Department of Taxation and Finance will walk you through online tax software, step-by-step, as you complete your own tax return. It’s quick, easy, and secure! If you earned $84,000 or less in 2024, they’ll help you prepare and e-file your income tax return in person for free. You must preregister and schedule a tax assistance appointment; visit: https://www.tax.ny.gov/tap/